Shipping policy

For all orders, we provide standard door-to-door delivery or self-collection at our Showroom during office hours.

Standard Delivery

  1. Your order will be delivered by (1) Adertek Lifestyle own delivery team or (2) 3rd party logistics partner (3PL).
  2. Delivery by Adertek: our friendly ops team will contact you to schedule a delivery time slot.
  3. Delivery by 3PL: Your order will be submitted to 3PL for collection within 2 working days. A tracking number will be sent to your email once order has been collected. Delivery schedule and shipment tracking will be managed by 3PL.
  4. Standard Delivery by 3PL via SimplyPost or equivalent. 3PL deliveries will have a delivery tracker unless notified before order is placed.
  5. Adertek Lifestyle will decide the delivery method for all orders.
  6. There is a Remote Area Surcharge of $15 for Sentosa, Changi & Tuas delivery address which will be invoiced separately.

FREE Delivery for orders above $88 - Singapore Only (3-4 working days)

  1. Similar to Standard Delivery (above)
  2. Free Delivery for orders above $88 apply to all orders with delivery within Singapore address.
  3. One time (1x) Free Delivery is applicable per order per location.
  4. Additional delivery charges applicable for multiple deliveries per order.
  5. There is a Remote Area Surcharge of $15 for Sentosa, Changi & Tuas delivery address which will be invoiced separately.

Non-refundable
1. Once item has been picked up by delivery company or out for delivery, order is non-refundable.